- All Orders Received after 4pm (CEN Time) will be process on next day!
- Each job must be written as a separate PO & goods must be shipped in under separate PO's
- Production Schedule: 5 working days upon receipt of PO, Art, Merchandise & Approval.
- Order forms, artwork and merchandise must be received complete prior to being put on the production schedule. All payment arrangements must be finalized before orders will enter the production schedule.
- Dispute of quality claims must be made within 30 days of receipt of merchandise.
- Payment will be process at time of ordering.
- Customer have 24 hours to cancel and received a full refund.
- Expect refund 5-7 days.
- Cancelation after the 24 hour will occur in extra fees ( restocking ) of 15% of total order.
- No Refund after order has been process.
When available • From receipt of art approval & arrival of merchandise.
- Rush Charges of 50% (2 Business days)
- Rush Charges of 100% (1 Business day)
- Plus any shipping and handling charges
Revisions / Add ons to Existing Orders
- Additional garments added to an order after its already approved (new orders/re-runs) will unfortunately no longer be accepted.
- A new PO for the add. pieces must be placed. If you feel the need to still submit a revised order, please understand that your order will be placed on hold until ALL garments arrive and at that time a NEW ship date will be emailed to you. Your current ship date is no longer valid. * No Exceptions*
- All goods being dropped off must arrive in boxes or bags, w/ provided packing slip, otherwise they will not be accepted.
Approvals or Changes Must Be In Writing
Setup Charges and Specialty Requests